Custom Orders

Have an idea for a personalized ornament? I love custom orders! Ornaments from Designs by Frances are great gifts for any occasion. Celebrate a milestone, create a memento of your favorite vacation, brag about a recent achievement… the possibilities are endless!

HOW IT WORKS

  1. You send a request.
  2. I email you pictures of sample designs (pencil sketches) within 5 business days.
  3. You review the designs and pick one, and if necessary, I make modifications you request.
  4. You approve the final design, and I send a PayPal invoice.
  5. Payment is due within 3 days of my submitting the invoice.
  6. You pay, and I create and ship the ornament. Please allow 5 to 10 days for ornament creation and delivery.

HOW MUCH DOES IT COST?

Custom orders are $30.00 and are available only as 4-inch clear ornaments.

6% sales tax is added for Maryland residents.

REFUNDS OR RETURNS

Refunds or returns are not accepted for custom or personalized orders.

WHAT IF I MAKE A MISTAKE?

Custom ornaments are created using designs agreed upon by the customer. If you catch a mistake in the initial sketches of a custom design or before you pay an invoice, it is easy to fix. Once work begins on the ornament, however, fixing a mistake, even a minor one, is difficult. In some cases, fixing a mistake means re-creating the entire ornament. In such cases, you will be charged for the additional ornament.

A NOTE ABOUT GREEK ORNAMENTS

Designs by Frances is licensed only for the fraternities and sororities listed on this website. We are not licensed for other organizations. Therefore we are unable to accommodate custom requests for organizations other than the ones listed here.

HOW DO I PLACE MY CUSTOM ORDER?

Just complete the order form below.